Europe

Surfly

The next wave in online interaction

Surfly provides co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly, and support customers as if you are sitting side-by-side. Your customer simply clicks a link, or button, and their co-browsing session instantly begins in their browser window, and you see what they see. With Surfly there is no software to download and no code to add to your website. Surfly’s technology provides a smooth and fast experience, with no loss of quality, even when co-browsing websites with audio and video.

Surfly Collaborative and Compliant Digital Journeys

Surfly can also be easily customized to fit any customer experience flow. You can launch co-browsing sessions directly from your website and even customize the flow in such a way that it perfectly matches your website’s look and feel. With our fully documented API, you can quickly integrate Surfly into other chat solutions, CRM systems, and call center platforms.

Business impact

Remote selling

Shorten the sales cycle and drive conversion rate by personalizing the sales journey.

Remote training

Use collaborative features like co-browsing and video chat to train and onboard your team better. Create permanent and personalized meeting links.

Customer experience

Interact, collaborate, and support your customers as if you were sitting side-by-side. Enhance your NPS and CSAT scores.

Add native collaboration

Add our collaborative features to your product and make them your own.

Request
more details

Leave us your details and we’ll provide you more details about how this integration works and the benefits it brings to the additiv DFS platform.

 

< Return to the marketplace

Consent*
Menu